Frequently Asked Questions
Everything you need to know about PCI DSS, scans, SAQs, and how we help you stay compliant — all in plain English.
❓ What is PCI DSS compliance?
PCI DSS (Payment Card Industry Data Security Standard) is a set of security requirements for businesses that store, process, or transmit credit card data. It helps protect cardholder information and reduce fraud.
❓ Do I need to be PCI compliant if I use a third-party processor like Stripe or PayPal?
Yes. Even if you never see card data directly, you are still responsible for PCI compliance. Typically, this means completing the SAQ A form and using secure integrations.
❓ What is an SAQ?
A Self-Assessment Questionnaire (SAQ) is a form that businesses use to assess their PCI compliance based on how they handle cardholder data. There are multiple types depending on your setup.
❓ How often do I need to do a PCI scan?
If your business requires vulnerability scanning, it must be performed by an Approved Scanning Vendor (ASV) every 90 days (quarterly).
❓ What happens if I fail a scan?
You’ll receive a report showing what failed and why. We’ll help you fix the issues (called remediation) and perform a free re-scan to help you pass.
❓ How long does it take to get compliant?
Most small businesses can become compliant in under a week. With our expert guidance, we streamline the process for faster results.
❓ Can you help us fill out the SAQ?
Yes. Our team provides step-by-step assistance tailored to your business type and level, so you know exactly how to answer each question accurately.
❓ What is included in your annual plans?
All plans include PCI scanning, SAQ guidance, compliance support, and expert remediation help. Our Business and Pro plans also include reporting and policy templates.
❓ Is PCICompliance.com an Approved Scanning Vendor?
We partner with ASV-certified providers to deliver fully compliant vulnerability scans and ensure your reports are accepted by banks and processors.
Still Have Questions?
No problem — our experts are here to help. We’ll guide you every step of the way.
Talk to an ExpertTags: PCI compliance FAQ, what is PCI DSS, SAQ help, PCI scan questions, PCI DSS explained, compliance checklist, PCI requirements.
